FAQs
All of our items are 100% authentic, we pride ourselves on our ability to provide designer items under RRP.
We purchase old season stock in mass bulk from vetted and verified European suppliers which is why we’re able to offer such competitive prices. All stock comes with original tags and packaging, unless otherwise is stated on the product page
Looking to return an item?Please check our returns page for more information.
UK
All UK orders are shipped via DPD. The DPD shipping options are:
-First Class: FREE - 2 to 7 day delivery time
-Special Delivery: £8.50 - 1 to 2 day delivery time
All orders placed before 2PM will be sent on the same day
INTERNATIONAL
-Royal Mail International Tracked and Signed -£15 - 3 to 21 day delivery
Time taken for International delivery varies between countries. All orders are shipped via Royal Mail International Tracked and Signed, delivery times are estimates and often take less time than listed.International deliveries may be subject to import charges, although we will do everything to try and mitigate these we will not cover any fees that you may Incur. Refusal to pay import taxes will result in a 10% cancellation fee.
We take Apple pay, Google Pay, ClearPay and all major credit cards.
if you have specific time requirements for when you need your order, please message us before purchasing. Once your order has been processed and you’ve chosen your shipping method, there’s unfortunately very little we can do.
International orders may be subject to import tax.
We do what we can to mitigate these fees but we cannot ensure that you will not be charged.
Refusal to pay import fees will result in the order being sent back to us. Due to the time taken for this process, a 15% cancellation fee will be charged on any orders where import fees are refused.